Kasa Crunch
Online shop for authentic Ghanaian Snacks
Business Address:
Allotey Bulley Road
Dansoman – Accra
Ghana
Contact:
Email: info@kasacrunch.com
Telephone: 0233 55 297 9550
Business Registration: BN278081025
Tax Identification Number (TIN): P0066252792
Disclaimer:
All content on this website has been created with great care. However, we do not guarantee the accuracy, completeness, or timeliness of the information provided.
We assume no responsibility for the content of external websites linked from this site. The operators of those websites are solely responsible for their content.
Copyright:
All texts, images, and content on this website are protected by copyright. Any use outside legally permitted limits requires prior written consent from Kasa Crunch.
2) PRIVACY POLICY – Kasa Crunch (Ghana & Africa)
(Compliant with Ghana Data Protection Act, 2012 + Africa‑friendly)
1. Data Controller
Kasa Crunch Amoako
Email: info@kasacrunch.com
2. Personal Data We Collect
We collect personal data that you provide when placing an order, contacting us, or using our online shop. This includes:
- Name, address, email address, phone number
- Payment information (processed only through secure payment providers)
- Order history
- Technical data (IP address, browser type, cookies)
3. Purpose of Processing
We process your data for:
- Order processing and delivery
- Customer communication
- Payment handling
- Improving our products and services
- Compliance with legal obligations (e.g., accounting, tax)
4. Sharing of Data
Your data may be shared with:
- Payment service providers (e.g., Mobile Money, Paystack, Flutterwave, PayPal)
- Delivery partners (e.g., Ghana Post, DHL, private couriers)
- IT service providers (hosting, website management)
We do not share your data with third parties for advertising purposes.
5. Cookies & Tracking
We use cookies to enable and improve website functionality.
If analytics tools (e.g., Google Analytics, Meta Pixel) are used, this section will be expanded accordingly.
6. Data Retention
We retain personal data only as long as necessary for the purposes listed above or as required by law.
7. Your Rights
Under Ghana’s Data Protection Act and similar African privacy laws, you have the right to:
- Access your personal data
- Request correction
- Request deletion
- Restrict processing
- Withdraw consent
Please send requests to: info@kasacrunch.com
3) TERMS & CONDITIONS (AGB) – Kasa Crunch (Ghana & Africa)
1. Scope
These Terms and Conditions apply to all orders placed through the Kasa Crunch online shop for delivery within Ghana and other African countries.
2. Offer and Contract Formation
Product listings on the website do not constitute a legally binding offer. A contract is formed only when we confirm your order.
3. Prices and Shipping Costs
All prices are listed in the currency shown at checkout.
Shipping costs are displayed separately during the order process.
4. Delivery
Deliveries are made within Ghana and to selected African countries.
Delivery times may vary by region and are not guaranteed.
Delays do not entitle customers to compensation.
5. Payment
Accepted payment methods include:
- Mobile Money (MTN, Vodafone, AirtelTigo)
- Paystack / Flutterwave
- Credit/debit card
- PayPal
- Bank transfer (if applicable)
6. Returns / Refunds
Food products cannot be returned if opened or damaged for hygiene reasons.
Unopened products may be returned within 7–14 days depending on local regulations.
Refunds are issued after inspection of returned goods.
7. Defects
Customers must inspect goods upon delivery.
Defects must be reported within 48 hours.
8. Liability
Kasa Crunch is liable only for damages caused by intentional or grossly negligent conduct. We are not liable for delays caused by customs, courier services, or force majeure.
9. Data Protection
Our Privacy Policy applies.
10. Retention of Title (Ownership Until Payment)
All goods remain the property of Kasa Crunch until full payment has been received.
11. Transfer of Risk
Risk of loss or damage passes to the customer once the order is handed over to the delivery service.
If the customer delays acceptance, risk transfers when the goods are ready for delivery.
12. Applicable Law
For customers in Ghana:
Ghanaian law applies.
For customers in other African countries:
The law of the customer’s country of residence applies, unless otherwise required.
13. Dispute ResolutionDisputes shall first be addressed through amicable settlement.
If unresolved, disputes may be brought before the competent courts in Ghana or the customer’s jurisdiction, depending on applicable law.