Impressum – Global (EN)

Business Name: Kasa Crunch, Owner Amoako

Address: Leonhard-Ragaz-Weg 6, 8055 Zurich Switzerland

Contact: Email: info@kasacrunch.com ,  Tel: 0041 79 592 70 58

Commercial Register Number: 439.620.894

VAT Status: Not subject to Swiss VAT


Disclaimer:
All content on this online shop has been created with the greatest care. However, we assume no liability for the accuracy, completeness, or timeliness of the information provided. Despite careful control of external links, we accept no responsibility for the content of third‑party websites. The operators of linked pages are solely responsible for their content.

Copyright:
All texts, images, and content on this website are protected by copyright. Any use outside the legal limits requires the prior written consent of Kasa Crunch.

2) PRIVACY POLICY – Kasa Crunch

1. Controller

Kasa Crunch, Owner Amoako
Leonhard Ragaz Weg 6
8055 Zurich, Switzerland
Email: info@kasacrunch.com

2. Collection and Processing of Personal Data

We process personal data that you provide to us when placing an order, registering, contacting us, or using our online shop. This includes in particular:

  • Name, address, email address, telephone number
  • Payment information (processed exclusively via secure payment providers)
  • Order history
  • Technical data (IP address, browser type, cookies)

3. Purpose of Processing

We use your data for the following purposes:

  • Processing and fulfilling orders
  • Customer communication
  • Shipping and logistics
  • Improving our products and services
  • Compliance with legal obligations (e.g., accounting)

4. Disclosure to Third Parties

Your data is only shared with:

  • Payment service providers (e.g., PostFinance Checkout, TWINT)
  • Shipping providers (Swiss Post, DHL)
  • IT service providers (Infomaniak, WordPress)

No data is shared with third parties for advertising purposes.

5. Cookies & Tracking

We use cookies to enable and improve the functionality of our website.
If analytics tools (e.g., Google Analytics, Meta Pixel) are used, this section will be expanded accordingly.

6. Storage Period

We store personal data only for as long as necessary for the purposes stated above or as required by statutory retention obligations.

7. Your Rights

You have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to withdraw consent

Please send requests to: info@kasacrunch.com

3) TERMS & CONDITIONS (AGB) – Kasa Crunch (EN)

(Tailored for food/snack e‑commerce)

1. Scope

These Terms and Conditions apply to all orders placed through the Kasa Crunch online shop.

2. Offer and Contract Formation

Product presentations in the online shop do not constitute a legally binding offer. A contract is formed only upon our order confirmation.

3. Prices and Shipping Costs

All prices are in CHF and include statutory charges. Shipping costs are displayed separately during checkout.

4. Delivery

Deliveries are made within Switzerland and internationally upon request. Delivery times are non‑binding. Delays do not entitle customers to compensation.

 5. Payment

Accepted payment methods: PostFinance Debit Card, Credit Card, PayPal, TWINT, prepayment (adjustable).

6. Right of Withdrawal / Returns

Food products are excluded from withdrawal if opened or damaged for hygiene reasons.
Unopened products may be returned within 4 days.

7. Defects

Please inspect the goods upon receipt. Defects must be reported within 48 hours.

8. Liability

Kasa Crunch is liable only for damages resulting from intentional or grossly negligent conduct.

9. Data Protection

Our Privacy Policy applies.

10. Retention of Title

Goods remain the property of Kasa Crunch until full payment has been received.

11. Transfer of Risk

The risk of accidental loss or damage to the goods passes to the customer as soon as the shipment is handed over to the delivery service. If the customer is responsible for any delay in acceptance, the risk transfers at the moment the goods are ready for delivery.

12. Applicable Law and Jurisdiction

Swiss law applies. The place of jurisdiction is Zurich, Switzerland.

Fast & Reliable Delivery

We ship from Ghana and Switzerland, ensuring your snacks arrive fresh, well-packed, and right on time, wherever you are.

Secure Online Payments
Checkout is smooth and protected, with trusted payment options, including cards, mobile money, and local methods.
Customer Support
Have a question or need help? Our team is always happy to assist with orders, delivery, or product recommendations.
Freshness You Can Trust
Every order is sealed for freshness and packed with care, so your snacks arrive just as flavourful as intended.