Shipping Information

At Kasa Crunch, our online shop offers a warm, intuitive experience with secure payment options and multilingual support, making it easy for customers across continents to enjoy a taste of Ghana. We also offer curated bundles, ideal for gifting, exploring new flavours, or sharing with loved ones.

We proudly ship from both Ghana and Switzerland, ensuring fast, reliable delivery no matter where you are in the world. Whether you’re craving a taste of home or discovering Ghanaian flavours for the first time, your favourite snacks are always just a munch away.

With roots in both Ghana and Switzerland, we proudly serve a global community and welcome wholesale partnerships with retailers and distributors who want to bring the joy of Ghanaian snacking to their customers.

Shipping Within Switzerland

We offer fast and reliable delivery across Switzerland. All orders are processed promptly and shipped directly to your chosen address. In addition to home delivery, you can also choose free pick-up at our partner location Rampe 5 in Zurich. This option is ideal if you prefer collecting your order in person or want to save on shipping costs. Simply select “Pick-up at Rampe 5 ” during checkout.

  • Processing time: 1–2 working days, you will receive a confirmation email once your order has been dispatched or is ready for pick-up.
  • Delivery time: 2–4 working days via Swiss Post
  • Tracking: Provided for all orders
  • Duties/Taxes: None within Switzerland
  • Free pick-up: This option is ideal if you prefer collecting your order in person or want to save on shipping costs. Simply select “Pick-up at Rampe 5” during checkout
  • Shipping Costs: Shipping fees are calculated at checkout based on your order size and delivery method. Pick-up at Rampe 5 is always free.

Perfect for customers who want quick access to their favourite Ghanaian snacks.

Shipping Within Ghana

Local orders are fulfilled directly from Ghana for freshness and convenience.

  • Processing time: 1–2 working days
  • Delivery time: 2–5 working days depending on region
  • Delivery partners: Local couriers and Ghana Post
  • Duties/Taxes: None within Ghana
  • Free pick-up: This option is ideal if you prefer collecting your order in person or want to save on delivery costs. Simply select “Pick-up at Dansoman” during checkout

Ideal for customers in Accra, Kumasi, Takoradi, Cape Coast, Koforidua, Northern Region and beyond.

International Shipping (Global Market)

We ship worldwide from both Ghana and Switzerland, depending on which location offers the fastest and most cost-efficient delivery for your region.

  • Processing time: 1–3 working days
  • Delivery time:
    • Europe: 5–10 working days
    • UK: 7–12 working days
    • USA & Canada: 7–14 working days
    • Asia & Middle East: 10–15 working days
    • Australia & New Zealand: 12–20 working days

Tracking: Available for most destinations

Duties/Taxes: May apply depending on your country’s import rules. 

We always aim to deliver as quickly and smoothly as possible. 

Fast & Reliable Delivery

We ship from Ghana and Switzerland, ensuring your snacks arrive fresh, well-packed, and right on time, wherever you are.

Secure Online Payments
Checkout is smooth and protected, with trusted payment options, including cards, mobile money, and local methods.
Customer Support
Have a question or need help? Our team is always happy to assist with orders, delivery, or product recommendations.
Freshness You Can Trust
Every order is sealed for freshness and packed with care, so your snacks arrive just as flavourful as intended.